At Five Eights, we’re not just a brand. We’re a crew. A movement. A homegrown Australian streetwear label built on brotherhood, mateship, and purpose. We stand for those who stand for each other because no one should walk alone.
Below are some of are common questions:
Our warehouse operates from Monday to Friday with the exception of public holidays.
Our order processing time, prior to shipping, is typically 24 business hours, excluding weekends and busy sale periods.
Once your order has been dispatched, we'll promptly provide you with a confirmation email containing the tracking details for your convenience.
*Please kindly note - When selecting Authority to Leave, Five Eights Clothing Co is not responsible for theft or loss of garments - Please only select this option when suitable
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at enquiries@fiveights.com.au. Please note that returns will need to be sent to the following address: P O BOX ??? ???
If your return is due to a faulty or damaged item, we’ll send you a return shipping label. If your return is due to change of mind or incorrect sizing you will be responsible for the cost of returning these items. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at enquiries@fiveights.com.au.
Our garments typically are an oversized fit. If you prefer a slightly more fitted look Five Eights recommends one size down. Please refer to our sizing guide and models on any product page for a clear visual.
WASHING
DRYING
STEAMING/IRONING
We would recommend reviewing your junk/spam folder to ensure that your order confirmation hasn't mistakenly landed there.
If you're still unable to find it, please don't hesitate to reach out to us enquiries@fiveights.com.au to confirm that your order has been successfully processed.
